I told him I realize it's not his fault, but it would be nice if the casino has a place for handicapped drop off.
When we were leaving I used the valet again and was informed by a security guard that I could not be there and had to circle around until my residents came out. Security was clearly annoyed I was there but I'm not going to drop off my residents in the middle of a street where there's a curb so they won't even be able to get inside. When I arrived at the casino I couldn't figure out where I would be able to drop them off and lower the lift, so I pulled into the valet. The bus we use has a wheelchair lift on the right side and I had multiple residents on the trip who needed to use it.
Not too long ago I planned a trip to take some seniors to this casino. I work as an activities director at an independent living senior community.